Full-Service Website Maintenance

Our agency provides a range of website maintenance services, from essential monitoring and uptime reporting to full ongoing development and regular updates.

Working primarily with Craft CMS and Shopify Plus, we support new initiatives and features, and provide a full suite of ongoing maintenance services.

• On-demand support for technical issues and questions
• Best practices recommendations and implementation
• Honest, reliable, and predictable service
• Ongoing assistance with general updates
• Continuous site monitoring with automated visual checks of critical user flows
• Concept and idea translation into functional elements using the most efficient methods available
• User experience improvement audits and recommendations
• Custom development for new initiates and integrations
• Shopify Plus automation and flow development to streamline site updates
• Analysis - leveraging current user behavior data in optimizing analytics tagging and reporting

SCOPE OF SERVICES

• On-demand phone and email-based technical support
• Bug fixes and enhancements
• Automated daily site visual checks on desktop and mobile including site monitoring for outages
• Minor design and content updates
• Site update and improvement recommendations
• Content and product update support
• Shopify theme updates
• Staging and production environment configuration and management
• Google Console structured data reviews and recommendations

WEBSITE MAINTENANCE

• Personal touch—call, text, or email—you will always be able to reach us
• Clear communications, without unnecessary technical jargon
• Weekly meetings and reports
• Outsource content scheduling, management, and entry
• Trouble-free, full-service site management