Wendys Consumer Site and Online Store
April 7th, 2011
Using a mix of third party web apps including Twilio and Shopify.com and a custom built Rails app that brings it all together , Good Dog has developed 'Phoneology' which results in online orders taken by the site being placed and read out to the specific stores via an automated phone call. The orders are placed into a queue and delivered at set points during the day. Employees at the store can listen and record receipt of the order or have the option for the application to call back in one hour if they are too busy.
The custom made application also delivers SMS and email notices to the store owners, as well as notifying Wendys Head Office if an order is not marked as received by the individual store.
Why not try it for yourself today? These cakes are seriously delicious!